eBay Punishes Buyer For Leaving Feedback A Seller Didn't Like

Image

I have a love/hate relationship with eBay. I like the virtual yard sale aspect of buying from different sellers in one place, but I hate selling there because eBay does everything and anything to inhibit sales from small-time sellers (who used to be the heart and soul of the site). For starters, they limit us to 50 free listings per month. Why is this still a thing? Doesn't the eBay braintrust realize that if you allow people to list UNLIMITED FOR FREE, then more items will be listed on the site, and thus they have a higher chance of making profits when those items eventually sell?!? They misuse categories for things that aren't about organization, such as charging a higher final value fee (12% instead of 10%) in the Books, Blu-rays/DVDs, and Music categories; capping how much you can charge for shipping in certain categories; or removing certain features from certain categories. They hide listings by rigging the site's search engine. If you search for "Ghostbusters DVD" in "All Categories", the site will show results for the "DVDs & Blu-ray Discs" category, even though the user did a search for listings in ALL categories. That hides any listings that may exist in other categories.

Anyway, like I said, if you do your due diligence, buying on eBay is less problematic. At the beginning of December 2018, I spent $200 on items from 24 different sellers. I had very little problem with most of them, but a few of the transactions weren't quite perfect, so when I left feedback the other night for all of the sellers, a few got appropriately neutral (which is not a bad thing, despite what the site makes it out to be) and negative feedback. I didn't think much of it until I received this generic e-mail last night from eBay.

Image

The first thing that popped into my mind was, "WHAT THE FUCK IS THIS ABOUT???" You'll notice that the e-mail doesn't state what I supposedly did wrong. (Also, don't you love how eBay hides behind an e-mail address that doesn't accept replies, so you can't easily contact them to discuss the matter or appeal it.) It references "[my] actions" and "this eBay policy", but doesn't state what either is. It goes on to state that I "won't be able to buy or sell on eBay for 3 days" and that eBay "removed the feedback comment [I] left". It was this latter remark that made me believe this was some kind of retaliation from a seller I left negative feedback for. Sure enough, I looked at the feedback I left and found this.

Image

Seller "us.go-fastrust" (PayPal name: "UD Artomoro Sejahtera") sold me an item that was not his own. He listed an item that was not part of his inventory. He took my money, bought the item on Amazon, and had Amazon send it to me as a "gift". I deplore such actions, and left him negative feedback that was near-exactly this: "Shipped from Amazon as a "gift". SHOULDN'T SELL MERCHANDISE THAT IS NOT THEIR OWN!" There was nothing wrong with this feedback. It serves as a warning to others that this guy doesn't sell his own merchandise. Another buyer left similar feedback, although neutral instead of negative and it's still there.

Image

Yet, because "us.go-fastrust" is one of eBay's favorite sellers (unlike me, who they cripple every chance they get), they chose to punish me, the buyer, by prohibiting me from buying or selling on the site for three days. Of course, this is really a punishment for eBay, since they will lose money on items I could sell for these three days, and I'll just buy the items I want from Amazon Marketplace sellers, thus giving money to Amazon not eBay. eBay just keeps shooting themselves in the foot more and more each year. Is it any wonder they're losing buyers and sellers to Etsy and Amazon.

[UPDATE 1/1/2019]
As a test, I tried to buy a cheap DVD on eBay today, during this bullshit ban. I had no problem using the Buy It Now button on the listing, and was even shown the checkout page with all of the correct details, but once I clicked on "Commit and Pay" to place the order, I was shown this message.

Image

The important part to note is this: "At this time, your buying and selling privileges have been restricted for a period of 14 days due to a violation of eBay policy." So, in two days time, the ban jumped from 3 days to 14 DAYS!!! WHAT THE HOLY FUCK!!! I spent over $200 on eBay last month; which is not the first time last year (or before that) that I spent that much (or more) at one time on the site. (eBay has made thousands of Dollars off of me in final value fees, both as a buyer and seller, in the 16 years I've been a member.) They should be bending over backwards to kiss my ass for being such a good customer of theirs, not punishing me because I exposed the dubious selling practices of one of their sellers. It's the seller "us.go-fastrust" who should be punished. For what it's worth, this "ban" is rather pointless as I had no problem placing the order today using guest checkout with the same contact details and payment methods. The only difference being that the order won't show up in my eBay account and I won't be able to leave feedback - though after this bullshit, I'll never leave feedback ever again for any sellers or buyers.

[UPDATE 1/5/2019]
I decided to see if it's a 3-day or 14-day ban by trying to re-list something for sale today. If it was a 3-day ban, as the e-mail I received on Sunday December 30, 2018 stated, then there wouldn't be a problem as the ban was instituted six days ago already. Well, as was the case four days ago (see last update), I was shown this message when I tried to submit the listing.

Image

Yup, it's a 14-day bullshit ban. Not only does eBay hide behind vague e-mails that fail to explain ANYTHING, but they also flat-out lie in said e-mails. All because seller "us.go-fastrust" (PayPal name: "UD Artomoro Sejahtera") did not like that I exposed his dubious business practices.

Smallfoot Blu-ray + DVD Combo Pack Review

Image

You know what they say about Smallfoot-ed guys? If you don't, read on to find out...

Full story »

The Happytime Murders Filming Locations

Image

The Happytime Murders was just released on Blu-Ray/DVD Combo Pack (reviewed here), so it's an appropriate time to take a quick look at some of the California filming locations from the movie. I'm going to do this "movie rundown" style, pointing out some of the major locations as shown from start to finish in the movie. I'm only focusing on exterior locations, as I can't guarantee that interiors were filmed at the same locations, though I suspect that some were. All locations were identified by me, Paul Rudoff, here first. Then I gave the addresses to the Internet Movie Database. I take 100% credit for all of this. Finally, I'll keep spoilers to a minimum, but I can't guarantee this will be spoiler-free, so... SPOILER ALERT! With that out of the way, let's look at our first location...

Full story »

The Happytime Murders Blu-ray + DVD Combo Pack Review

Image

What do you get when Jim Henson's son, Brian Henson, directs and produces an R-rated puppet movie? The Happytime Murders, of course. Is it any good? Read on to find out...

Full story »

Some Like It Hot Criterion Collection Blu-ray Review

Image

There are many classic films that, for one reason or another, I have never seen before. The Princess Bride is one, and Some Like It Hot is another. Due to the recent Criterion Collection release, I finally sat down and watched it. Is Some Like It Hot as good as everyone says it is? Read on to find out...

Full story »